Venue: PwC Experience Centre – Catalyst Hub, Wanchai

Design thinking – a discipline that uses design-based techniques to tackle any type of organisational or business challenge – has been explored internationally as a tool for government looking to be more innovative in public service delivery.

The special workshop on Design for Public Services is presented by the Institute of Design Knowledge (IDK), a division of Hong Kong Design Centre.

In this workshop, you will:

• Understand the principles and benefits of using design thinking to solve complex problems;
• Explore local and Australian government case studies that have incorporated design thinking in their approaches;
• Apply what we have learned to our own challenges

Prof. Eric Yim, Chairman of Hong Kong Design Centre, and Patricia Lau, Deputy Commissioner for Efficiency of the Efficiency Office will deliver opening remarks for the workshop, followed by a sharing by Dr. Edmund Lee, Executive Director of Hong Kong Design Centre, on cases and design development in Hong Kong.

Two leading facilitators, Chris Hara from PwC Australia and Guy Parsonage from PwC Hong Kong will provide a learning session and share their proprietary methodology, ‘The Difference’. During the sharing session, you will also get a chance to deep dive into the successful cases such as how they came up with a blueprint for the Hong Kong Smart City, and how they built a spatial data platform, etc.